Privacy Policy

TogetherNepal is a community platform that helps underprivileged children in Nepal who need support of any kind—such as education, food, health, clothing, school materials, or other essential needs—through sponsors and local contributors. This Privacy Policy explains what information we collect and how we use it.

We collect information you provide directly and information created when you use the platform.

• Account details such as name, email, phone number, company (if provided), and role (contributor or sponsor)
• Child profiles submitted by contributors, including story content, photos, background details, and the support needs they face
• Sponsorship records such as amount, status, and related child information
• Messages you send through contact forms or support channels
• Basic technical data needed to keep the service secure and working, such as login session information

We use personal information only for operating and improving TogetherNepal.

• Create and manage your account
• Allow contributors to submit and update child profiles
• Allow sponsors to support children and track sponsorship status
• Allow admins to review submissions, approvals, and platform activity
• Send important account or sponsorship-related notices
• Respond to questions and improve platform reliability and security

Child profiles may include personal details and photos needed for sponsorship. Contributors should only share information they are authorized to provide and that is necessary for support.

We treat child-related information with care. Profiles are reviewed before public listing, and we ask users not to publish unnecessary sensitive details.

We do not sell personal information. We share information only when needed to run the platform.

• Public child profiles may show limited information to help sponsors understand a child’s needs
• Admins may access account and profile data for review and moderation
• Service providers that host authentication, storage, or messaging may process data on our behalf
• We may disclose information if required by law or to protect users and the platform

We use secure services to store accounts, profiles, photos, and related records. Access is limited by role where possible.

No online system is completely risk-free, but we take reasonable steps to protect information against unauthorized access, loss, or misuse.

Depending on your account, you may update profile details, manage submitted child information according to platform rules, or contact us to request account-related changes.

If you want to correct or remove personal information we hold about you, contact us using the details below.

We may use essential browser storage and similar technologies to keep you signed in, remember dashboard preferences, and support secure authentication. These are used for core platform function, not advertising.

If you have questions about this Privacy Policy or your data, contact TogetherNepal at info@togethernepal.org or through our Contact page.